Communications Compliance Solutions

End-to-end communications compliance service wrap for financial services and other regulated industries.

Ensuring Compliance, Empowering Communication

In today’s business environment, communication methods range from traditional phone calls to UC platforms as well as instant and social messaging tools. The adoption of cloud-based communication tools has made it even more challenging to capture and record every interaction for compliance purposes.

At Kerv, we simplify the complexities of communications compliance. We ensure that all your interactions—whether via phone, video, text, or social platforms—are securely recorded, easily accessible, and fully compliant with the latest regulatory standards. Our award-winning Compliance Cloud combines our deep expertise in both technology and regulatory requirements, giving you the confidence to focus on your business while we handle the compliance burden.

Services we offer

A full communications and compliance service wrap

Kerv Compliance Cloud

Compliance Cloud is an all-in-one solution designed for businesses globally to adapt to changing communications requirements while meeting compliance recording obligations.

Microsoft Teams Compliance Recording

Kerv offers policy-based recording for Teams, ensuring full compliance with SEC, MiFID II, and other regulations. We capture and store voice calls, video meetings, file sharing, screen sharing, chats and more.

Social Compliance Recording

DOJ, MiFID II, SEC, CFTC and GDPR compliant recording for social & instant message recording for apps like WhatsApp, WeChat, and Signal, keeping your business in line with the latest regulatory demands.

Mobile Compliance Recording

Whether employees use company-issued or personal (BYOD) devices, our Mobile Compliance Recording solutions provide robust compliance coverage for mobile voice and SMS. We offer a variety of recording solutions.

AI Powered Compliance

Kerv utilises AI to enhance its compliance solutions in several ways, primarily focusing on automation and efficiency.

why kerv

Navigate the evolving landscape of Compliance with Kerv’s Cutting-Edge Communication Solutions

Masters of Communications Compliance

Kerv is a leading provider of communication compliance solutions, serving a range of clients, including Tier 1 banks, investment firms, and smaller financial services. We ensure clients successfully meet compliance challenges across various communication methods, including voice, video, chat, and social media. Kerv’s expertise in both technology and regulatory requirements allows clients to focus on their business while Kerv manages compliance. Kerv is a trusted partner, offering a single solution for all communication recording and archiving needs.

Seamless Compliance-as-a-Service

Kerv’s global reach and our ability to capture all modalities mean you can be rest assured that all communications are captured and securely recorded in line with the regional regulations.

Deep-Dive Expertise

At Kerv, we don’t just scratch the surface. Our expertise derives from our staff having worked firsthand in financial institutions, garnering experience and facing the challenges for themselves. Whether data migration services for your legacy recordings are a concern or you need a tailored solution to capture multiple platforms and modalities, including trading floors, contact centres, or back-office communications, we’ve got you covered.

Video

Compliance in Finance

Watch this short video, where Brad Gorton shares a little more about how financial institutions are overcoming regulatory challenges with Kerv.

Compliance in Finance - Kerv Collaboration & Compliance from Kerv on Vimeo

Enhancing Compliance with AI

Real-time Alerting and Analysis

Kerv’s Pulse platform uses AI to provide real-time alerting and analysis, which is specifically designed for banks and financial institutions.

Predictive Paradigms

AI data models are used for predictive analysis, which enables Kerv and its partners to scale infrastructure more efficiently.

Automated Monitoring and Recording

Kerv’s AI-powered compliance solution continuously monitors and records communications across all channels, without manual intervention. This automation helps in mitigating human error and ensures compliance with changing regulations.

Streamlined Compliance Process

By automating the recording process, Kerv streamlines compliance, making the process more efficient for businesses.

Faster Alert Response

The Pulse platform uses AI to speed up alert response times.

Sentiment Analysis

Kerv’s solutions can perform sentiment analysis to understand the emotional tone and context of conversations. This allows concerns to be addressed quickly.

See How Standard Chartered Scaled Compliance with Kerv

From small migrations to a strategic partnership—discover how Kerv helped one of the world’s leading banks transform its compliance operations.

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Quote Mark

‘More than just an IT provider – they’re an innovation partner. Over the last 15 years they’ve been excellent at scouting the market and bringing new ideas to the table.’

Lee Colvin

Head of IT and Infrastructure | Terra Firma Capital Partners.

FAQs

What types of communications are covered by Kerv’s Compliance Solutions?

Kerv covers a wide range of communication channels, including voice calls, video meetings, instant messages, SMS, social messaging platforms like WhatsApp, WeChat, Signal, and Microsoft Teams. Our solutions ensure that all communications, regardless of platform, are securely recorded and archived in compliance with relevant regulations.

How does Kerv’s Compliance Cloud ensure regulatory compliance?

Kerv’s Compliance Cloud is designed to meet regulatory requirements such as FCA, MiFID II, GDPR, and other global standards. By automatically recording and storing all communications, it ensures that businesses can easily access and audit records as required by law, reducing the risk of non-compliance.

Can Kerv help with compliance recording for mobile communications?

Yes, we offer a variety of mobile compliance recording solutions, including app-based, SIM-based, and device-based recording. Whether your employees use company-issued or personal devices (BYOD), we have a solution to record mobile voice and SMS communications in compliance with industry regulations.

What makes Kerv’s AI-powered compliance solution different?

Our AI-powered compliance solution automatically captures and records all necessary communications without requiring manual activation. This eliminates human error and ensures consistent, continuous compliance across all channels. It’s perfect for businesses looking to streamline their compliance process while ensuring full coverage.

Is Kerv’s service suitable for businesses outside the financial industry?

Absolutely! While we specialise in the financial sector, our compliance solutions are adaptable for any regulated industry, including healthcare, legal services, and government organisations. We understand the unique needs of each industry and can tailor our solutions accordingly.

How does Kerv help with compliance for social messaging apps like WhatsApp?

Kerv offers full compliance recording for popular social messaging platforms like WhatsApp, WeChat, and Signal. We capture all messages, calls, and attachments sent via these platforms and ensure they are securely stored and easily accessible for auditing and regulatory purposes.